This website and shop is owned by the Pimm Family Trust (ABN 62 833 139 276) trading as Paws & Relax Mobile Vet (Owner) under the domain name “www.pawsandrelaxmobilevet.com.au” (Website). You acknowledge that by accessing and using this Website, Shop and/or Products provided by Paws & Relax Mobile Vet, you agree to be bound by the following terms and conditions (Terms). We reserve the right to change the Terms at any time. By continuing to use the Website you agree to be bound by any amended terms and conditions. The Terms and Conditions may be amended from time to time.
You acknowledge that all material published or appearing on the Website, including but not limited to designs, logos, graphics, images, icons, photographs, typefaces, software, data, information, pictures, and other materials, including all third party content and user generated content (collectively, Content) is the sole property of the Owner. The Content may not be reproduced, published or transmitted without prior written consent from the Owner. Infringement of copyright, trademark and/or other intellectual property rights may result in legal proceedings.
You indemnify and hold us and our related entities, affiliates, and our and their respective directors, officers, agents, representatives, and employees, harmless from and against any and all claims, demands, proceedings, losses and damages (actual, special and consequential) of every kind and nature, known and unknown, including reasonable legal fees, made by any third party due to or arising out of your breach of these Terms and Conditions or your breach of any law or the rights of a third party.
You acknowledge and agree that you will only use the Website on a personal and non commercial basis and the information obtained from the Website:
Paws & Relax Mobile vet including its directors, employees, representatives, agents and any third parties under no circumstances make any warranty or guarantee that the website will be uninterrupted or free of errors. We will not be liable for the website being unavailable for any reason.
You acknowledge and accept that:
The information provided on the Website or any other material accessed via the Website is general information and should not be construed or used as advice.
The content of the Website is subject to change without notice. Paws & Relax Mobile Vet reserves the right to update and make changes to the Website without any notice to users of the Website.
Paws & Relax Mobile Vet has worked to ensure that the information and other material provided on the Website is reliable, accurate and complete, all information and material on the Website is provided in good faith on an “as is” basis and to the extent permitted by law, we do not warrant or make any representations as to the currency, accuracy, reliability or completeness of information and material provided on the Website.
Paws & Relax Mobile Vet, including but not limited to its directors, officers, agents, representatives, employees, agents and third party content providers, does not accept any responsibility arising in any way (including negligence), and is not liable for any loss (whether direct or indirect), resulting from any reliance or action taken by you on any information or material accessed through the Website or for errors, or omissions from, the information provided on the Website.
Photographs, illustrations and packaging images shown on the Website are a representation of the Products advertised and the appearance of actual Products may vary. You will make your own inquiries and seek independent advice before acting or relying on any information or material provided on the Website.
In the occurrence that a Product is listed at an incorrect price due to a typographical error or error in pricing information received from our suppliers, Paws & Relax Mobile Vet reserves the right to refuse or cancel any orders placed for Products listed at the incorrect price. Such occurrences may warrant a refund or credit and will be assessed on an ad hoc basis.
If there is any inconsistency between the prices shown in Paws & Relax Mobile Vet, emails, social media promotion or other promotional material and the prices shown on the Website due to human or typographical error, Paws & Relax Mobile Vet reserves the right to nominate which price the Product will be sold for and Paws & Relax Mobile Vet will not be held liable or responsible in any way.
When you place an order with Paws & Relax Mobile Vet, it is an offer by you to purchase a particular Product or Products for the specified price shown on the Website at the time of the order and in accordance with these Terms.
Paws & Relax Mobile Vet reserves the right to reject your offer to purchase Products for any reason whatsoever, including but not limited to, errors in pricing, errors in Product descriptions, you trying to purchase more than normal retail quantities and Product unavailability. Under such circumstances, Paws & Relax Mobile Vet may contact you to make alternative arrangements. Prices and availability of Products are subject to change without notice.
Paws & Relax Mobile Vet will not be held liable or responsible for lack of stock or sold out items due to third party supplier or manufacturer issues. In the event of this occurring, Paws & Relax Mobile Vet may contact you in order to offer an alternative item, refund or credit. Paws & Relax Mobile Vet reserves the right to limit purchases to normal retail quantities.
THIRD PARTY LINKS AND THIRD PARTY INFORMATION
The Website may contain links to other sites on the internet that are owned and operated by third parties (Third Party Website). Those links are provided to you as a free service for your convenience only. Any dealing between you and a Third Party Website is solely between you and the owner of that website and you use and access any Third Party Website at your own risk. You may not make any claim against Paws & Relax Mobile Vet in relation to your use and access to any Third Party Website.
Any link from the Website directing you to a Third Party Website does not imply our endorsement or approval of that Third Party Website, or any product or service being offered, provided, advertised or promoted on that Third Party Website. To the extent permitted by law, we do not make or give any representation or warranty, whether express or implied, as to any matter relating to any Third Party Website, including but not limited to the currency, reliability, accuracy and completeness of information provided on that Third Party Website.
Information about the Products that are sold on the Website have been largely sourced from third parties, who are the manufacturers, suppliers and/ or retailers of those Products (Third Party Information).
You agree and acknowledge that where the Website sets out Third Party Information, that Third Party Information is being made available by us to you as a free service for your convenience only. Whilst we will not knowingly provide incorrect information, any reliance on Third Party Information is entirely at your own risk. To the extent permitted by law, Paws & Relax Mobile Vet does not give any representation or warranty, whether express, implied or otherwise, as to the accuracy, currency, reliability or completeness of Third Party Information provided on the Website and we are not responsible for inaccuracies or errors caused by incorrect information supplied to us by third parties.
The Australian Consumer Law (ACL) is the national law for fair trading and consumer protection. Nothing in these Terms excludes, restricts, or modifies any right, remedy or consumer guarantee available to you under the ACL.
You are entitled to a refund, replacement or credit from Paws & Relax Mobile Vet when a product fails to meet one of the automatic consumer guarantees provided under the ACL, including that:
The consumer guarantees will not apply where you have:
You will be required to provide proof of purchase if you wish to claim a refund, replacement or credit from Paws & Relax Mobile Vet.
Please refer to our privacy policy for further conditions relating to your personal information, what we collect and how it may be used. By continuing to use the Website you agree to the terms of the Privacy Policy (as amended from time to time).
Where an Act of Parliament suggests any term, condition or warranty in the Terms and liability cannot be excluded, the liability of Paws & Relax Mobile Vet will be limited.
Paws & Relax Mobile Vets total liability shall in no circumstances exceed:
Paws & Relax Mobile Vet may issue coupons or discount codes from time to time for use on the Website (Discount Codes).
Discount Codes:
You acknowledge and agree that Paws & Relax Mobile Vet reserves the right to:
We try to ensure that all Products are delivered in a prompt and timely manner. However, from time to time, it is possible that shipping and other factors outside of our control may result in delays. Paws & Relax Mobile Vet does not accept any liability for loss or damage suffered by anyone as a result of any such delays and we shall not be liable for any inaccuracy of information provided in relation to the date and time of delivery. Paws & Relax Mobile Vet reserves the right not to ship to remote or rural locations.
If any portion of the Terms deemed to be invalid, illegal or unenforceable, that will not affect or impair the validity, legality or enforceability of the remaining terms and those remaining terms shall remain in full force and effect.
You must be over the age of 18 years and/or able to enter into a legally binding contract to use the Website shop.
These Terms and Conditions, and your use of the Website shall be governed by the laws in existence in Australia. Any claim(s) related to pawsandrelaxmobilevet.com.au, its constituents, and/or services provided by Paws & Relax Mobile Vet shall be governed by the laws of Queensland, Australia and any potential legal proceedings are to take place in Queensland, Australia.
Headings are for ease of reference only and shall not affect the interpretation or construction of these Terms.
Words denoting persons includes natural persons, partnerships, limited liability partnerships, bodies corporate and unincorporated associations of persons.
Words imparting the singular shall include the plural and vice versa. Words imparting a gender shall include every gender and references to persons shall include an individual, company, corporation, firm or partnership.
References to includes or including or like words or expressions shall mean without limitation.
“Product” means the goods and/ or services being offered by us and promoted through the Website.
If you have any questions or concerns in relation to the Website or the Terms and Conditions please contact us via: info@pawsandrelaxmobilevet.com.au
